Terms of Service

SonicHear provides newborn hearing screening using OAE and, where indicated, ABR. Screening is delivered as a home visit or at one of our partner clinics, currently within Delhi NCR only.

A hearing screening indicates whether further assessment is advisable. It is not a medical diagnosis.

A 'Refer' result does not mean your baby cannot hear, but it does require follow-up with a qualified audiologist for a full diagnostic assessment. We will help you arrange that follow-up.

Submitting the booking form sends us a request. An appointment is not guaranteed until our team confirms the date, time and location with you directly. Fees are confirmed before the appointment takes place.

If you need to reschedule or cancel, tell us as early as you can so we can offer the slot to another family.

We deliver screening with reasonable care and skill using appropriate equipment. To the extent permitted by law, SonicHear is not liable for indirect or consequential loss, or for outcomes arising from a recommended follow-up assessment not being completed.

Questions about these terms? Email abhishek.kumar@sonichear.com and we will get back to you.